TROPICAL PARTS & SERVICES

Genuine Quality Auto Parts

Genuine quality guaranteed
Genuine quality parts are manufactured to the same specification and designed using the same materials as those parts that were installed in the vehicle when it was first made. Vehicle manufacturers also sell branded, genuine, spare parts in the aftermarket for service, repair and maintenance purposes, Global Auto Parts are an alternative to these parts programs, offering the same quality and guarantees but at a lower price distributed by TPS in Ghana. By sourcing only from manufacturers who make the components to these exacting standards, we can offer them to the market under the Global Auto Parts brand. Every one of our parts comes with a guarantee that it will fit first time onto the main or sub-assembly of the vehicle. We also offer a warranty on each part we sell that covers any mechanical failures.  

Product warranty
All GAP parts come with a quality guarantee that assures our customers that they are made to the same specification & standard as those available through the OE branded parts programs. This means that all GAP parts come with a warranty cover that is unrivalled in this sector. The GAP warranty is a ‘no quibble’ process that gives our customers 100% assurance that they are buying parts that are of the same quality as the genuine branded equivalent. This is our way of confirming our commitment to our customers so that they can buy the brand with absolute confidence. GAP components carry a full warranty that covers them for the duration of their expected life span. This is either measured in months or kilometers depending on the type of part. GAP guarantees to replace any part that is shown not to perform to our high quality standards. Visit GAP's warranty policy for more information.

First time fit
You can rely on every Global Auto Parts (GAP) component to fit the vehicle it was intended for without any rework or adjustment. Our parts are guaranteed to be genuine quality and (no need to repeat these words again) match the design, material and performance of the genuine equivalent. 

Customer service
We believe in the satisfaction of our customers. That's why we strive to make that happen. TPS has invested in training our employees to the standards of Global Auto Parts customer service principles in order to make you happy. We also have a conducive sales outlet where you can purchase your parts without hustle. Customers can drive to our premises and have access to a suitable parking space.

TPS will soon be rolling out free delivery of orders to customers within Accra and Tema regardless of the quantity of orders. In the meantime, we provide free delivery services for some specified order quantities. Our customers can change their mind and return products purchased within 48hours in their sealed pack with the original receipt. This is covered under our product return policy. All our products have fixed prices over a wide range of time. Customers can place orders by phone or online and parts can be delivered to the customer free of charge depending on the worth of purchase. We also provide free vehicle maintenance tips to our customers to ensure that your vehicle is well maintained. Details of tips are available on this website as well as some of our flyers.

VISION, MISSION & CORE VALUES

Vision

Our vision is to be among the best 10 auto parts & services companies in Ghana by 2020.

 

Mission

Our mission is to sell genuine quality auto parts and provide auto services that meet or exceed our customers expectation throughout Ghana & West Africa.

 

Core values

Quality

Affordability

Reliability

 

ISO/TS16949 Certification

All our parts match OE quality with ISO/TS16949 and ISO 9001:2008 Certification

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