TROPICAL PARTS & SERVICES

Genuine Quality Auto Parts

Tropical Parts & Services (TPS) views quality as meeting or exceeding the customers' expectation. In view of this, we have the following strategies in place to ensure our customer satisfied.

We sell genuine quality auto parts that meet or exceed our customer expectations.

  1.  We offer warranty for all our parts for any mechanical failure covered by Global Auto Parts (GAP) warranty policy.
  2. We offer incredible discounts to our customers regardless of the quantity of parts purchased.
  3. \Excellent customer service.
  4. We have fixed prices for all our parts.
  5. Our customers can change their minds and return purchased parts within 48 hours in the sealed pack with the original receipts.
  6. We give out limited gifts and souvenirs such as caps, T-shirts, pens, key holders, flash disks, etc. to our customers for buying from us.
  7. We make free delivery of orders (Order should be worth $300 and above).
  8. We have a conducive sales outlet with suitable parking lot.
  9. We provide free auto maintenance advice/tips to our customers.

VISION, MISSION & CORE VALUES

Vision

Our vision is to be among the best 10 auto parts & services companies in Ghana by 2020.

 

Mission

Our mission is to sell genuine quality auto parts and provide auto services that meet or exceed our customers expectation throughout Ghana & West Africa.

 

Core values

Quality

Affordability

Reliability

 

ISO/TS16949 Certification

All our parts match OE quality with ISO/TS16949 and ISO 9001:2008 Certification

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