Tropical Parts & Services (TPS) views quality as meeting or exceeding the customers' expectation. In view of this, we have the following strategies in place to ensure our customer satisfied.
We sell genuine quality auto parts that meet or exceed our customer expectations.
- We offer warranty for all our parts for any mechanical failure covered by Global Auto Parts (GAP) warranty policy.
- We offer incredible discounts to our customers regardless of the quantity of parts purchased.
- \Excellent customer service.
- We have fixed prices for all our parts.
- Our customers can change their minds and return purchased parts within 48 hours in the sealed pack with the original receipts.
- We give out limited gifts and souvenirs such as caps, T-shirts, pens, key holders, flash disks, etc. to our customers for buying from us.
- We make free delivery of orders (Order should be worth $300 and above).
- We have a conducive sales outlet with suitable parking lot.
- We provide free auto maintenance advice/tips to our customers.